What is your dream life?

Spent most the day cleaning out the birds and general yard clear up, still annoyed because of a situation that happened on Friday.

Stressed Out Pointless Situation

Because i have schizophrenia and PTSD i have to order and collect medication every month on a repeat prescription.

At the local general surgery where i order the medication is only around the corner from where i live and is only 7 minutes from the pharmacy.

If i order my medication i have to do it a few days before i run out because you can not order it too far in advance because the computer at the surgery will flag for over using.

This has happened many times when i have tried to order a week in advance.

When i order the medication i have to wait for them to send it to the pharmacy after the doctor signs off on it.

I have to do this by going to the doctors filling in a paper form that the receptionist gives me then hand it back to her.

Then i have to wait like i said for the doctor to say it is OK, then it get's sent to the pharmacy on what must be the slowest computer in the world as this can take up to 3 - 5 working days.

If there is any problem like this Friday there is basically very little chance of rectifying the situation till the Monday. This is because you have to go back to the doctors to find out why the prescription didn't get sent to the pharmacy.

Sometimes the receptionist's deny even having been given the order because they are not good at their jobs and use it as an excuse.

This happened just a little while ago so i assumed it would be that, i had gone to get the prescription early so i was hopeful to get this sorted out before the pharmacy and doctors close for the weekend.

When i approached the first receptionist she looked on the computer after i explained there was no prescription at the pharmacy.

She started to act all weird and uncomfortable then she called over another receptionist who basically was telling me i had to do a doctors review before the prescription was sent.

She was making no sense and even called it a survey confusing the crap out of the situation, inside i had already exploded.

She was nervously talking complete and utter crap that was not explaining shit.

But i tried to hold it together and explained that she had not let me know i had to do a review and i do not have a survey sent to my phone.

Basically they never had the right mobile phone number and when i gave them the new one they still never sent the questions even though i was standing right there.

I explained to her that this is stupid that i am not going to do a review from a doctor that has nothing to do with my mental health case. I also explained how i was not going to fill in a survey either, at which point she said well this is how the general practitioner wants it and there is nothing she can do.

The fact that she thinks like that, to me shows why she should not be in medicine because she certainly is not qualified or has the authority to make that decision.

Not to mention this is hardly problem solved is it? 🤬

I realized i was going to lose my temper and left, i knew there was no flexibility or helpfulness coming from these receptionist.

So i went home to the wife

My wife is much better at communicating than i am and to be honest when you have mental health issues most people see you as a nothing person, someone that just needs to be controlled, patronized or ignored.

The wife dealt with it but the whole thing was unnecessary, they told my wife i was being rude and aggressive i was trying to not be those things specifically so that did my head right in.

I told my wife if they were not being unhelpful and patronizing, this would not have been a situation in the first place so i would not have to be rude and aggressive which i wasn't anyways they are lying.

My wife told them she would deal with the medication order in future, which they agreed was best.

I am not happy with this firstly if it was up to me, i don't even want the medication in the first place, but they say i have to take it so i do, but what i now i can't order it. 🤔

What sort of system is this, that i have to now get someone else to order it, and why it is not automated based on quantity on a repeat prescription anyways is beyond me in the first place.

Also the general surgery is basically just a dispenser at this point i have been doing this for 17 years and i am under a mental health team who decides my fate 🤣

This is all bollocks as far as i am concerned just some nervous incompetent general surgery staff and a general practitioner who thinks calling for a mass review on random accounts just before a weekend is a good idea.

If this is even what happened? It was what the already as far as i am concerned a liar receptionist told my wife. 💩

I will admit i may have said this was stupid and retarded out loud, and i may have said this is mental and not helpful and i may have told them they have no idea what they are doing. 🤣

But at no point was i aggressive and i did not threaten anyone so this is not over by a long shot.

I am pretty sure they broke some of their own rules and maybe even a law or two, will be seeking solicitor advice and will be making all kinds of complaints.

No sign of those questions yet either and they had the medication ready at the pharmacy this morning.